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The sale of products presented on the altrego.pro website is carried out by Collector Unipessoal Lda (Portugal, Lisbon), LLC Webster (Saint Petersburg, Russia) and AlterEgoStudio OU (Tallinn, Estonia), partners of the studio, and authorized dealers.
Alter Ego studio is a design studio whose main activity is the development of furniture design and the sale of author's furniture. The studio cooperates with leading manufacturers from different countries to produce quality products. The studio team provides author's supervision and product quality control, as well as customer service.
To obtain sufficiently complete information about the products, you can use not only the information on our website, but also information on the website of our partners, on online platforms where the products of companies are placed, and also by requesting information by email: info@alterego.prо.
Good quality products cannot be returned.
The company does not sell used products, defective products or products that do not meet market standards. The main characteristics of the pieces are displayed on the product pages on the site alterego.Pro. The images of the products presented for sale on the www.Alterego.Pro website may have some inaccuracies in their correspondence with the real products in terms of their color, depending on the browser or monitor used.

In accordance with these terms, a consumer is considered to be both an individual and a commercial client interested in purchasing a product.

The company has the right not to process orders that do not comply with the seller's product policy, as well as to refuse to provide services without explanation. The company strives to create an efficient and comfortable environment for customers, employees and partners, therefore, rude and disrespectful statements, discriminatory views or calls for any form of violence and discrimination are grounds for refusing or terminating the provision of services, the sale of goods and possible cooperation.

The terms of sale do not regulate the provision of services or the sale of goods carried out by persons mentioned on the pages of the site, partners of the company and dealers. Before placing orders, using services and purchasing goods from partners and other third parties, it is recommended that you familiarize yourself with the terms of sale of these companies, since alter ego studio is not responsible for the provision of services offered by third parties.

The company is not responsible for the actions or omissions of third parties, including manufacturers and suppliers of materials, logistics and brokerage companies, customs authorities, which may lead to delays and changes in the terms of service.

You can view any other necessary information in the sections: terms of use, return policy and privacy policy.
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